du81 Privacy Policy — How We Protect Your Data

At du81, the security and transparency of your personal data is one of our top priorities. This policy explains what data we collect, the purposes for which it is used, and your rights.

Last updated: 29 October 2026

1. Introduction and Purpose of This Policy

du81 ("we", also referred to as "the site") is an online casino and sports betting platform operating in Myanmar. This Privacy Policy ("Policy") explains how we handle the personal data of any person ("you", "user") who accesses and uses the website at https://du81.bet.

By accessing or using this website, you confirm that you have read and understood this Policy and agree to its terms. If you have any questions about this Policy, you can contact us at [email protected].

Important notice: This website is intended for users aged 21 and above only. You must verify your age before registering, and we do not intentionally collect data from persons who do not meet this requirement.

2. Types of Data We Collect

The du81 platform collects different types of data to deliver services effectively and maintain security. This data can be grouped into the following categories:

Registration Data

Information provided when creating an account:

  • Full name
  • Myanmar phone number
  • Email address
  • Date of birth (for 21+ verification)
  • Username and password for login

Financial Data

Information related to deposits and withdrawals:

  • KBZPay / Wave Money / AYA Pay / CB Pay number
  • Bank account number (if paying by bank transfer)
  • Transaction history
  • Bonus and VIP level records

Technical Data

Data collected automatically when you visit the website:

  • IP address
  • Browser type and version
  • Device type (phone / computer)
  • Cookie and session data
  • Browsing history on the website

Gaming Data

Activity records on the platform:

  • Game type (Slots, Live Casino, football)
  • Bet amounts and result history
  • Playing time (MMT)
  • VIP cashback records

Communication Data

Data received through contact with the support team:

  • Live chat conversation records
  • Messages sent via email
  • Complaint and issue records

Referral Data

From the Refer a Friend program:

  • Referrer's username
  • Referred player's first deposit data
  • Commission payment records

3. How We Use Your Data

du81 uses collected data only for clear, stated purposes — never without reason. The following are examples of those purposes:

Purpose Details
Account Management To open, verify, and manage your account, update VIP levels, and control access
Payment Processing To verify and process KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer records
Bonuses and Promotions To correctly process welcome bonuses, cashback, and referral commissions
Security To prevent fraud, unauthorized access, and unlawful activity
Customer Service To resolve issues via 24/7 Live Chat and email
Responsible Gaming To monitor gaming patterns and support players if a problem arises
Website Improvement To improve website usability and resolve technical issues
Note: We will not sell, rent, or broadly share your personal data with any third party for advertising purposes.

4. Data Sharing and Third Parties

du81 does not share data with third parties without disclosure. However, data may be shared to a limited extent with the following in order to deliver specific services:

Payment Companies

Only the financial data required to process KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfers is sent to those service providers. They may not use that data for their own purposes.

Technology Service Providers

For website hosting, database, and cyber security services, agreements are in place with those providers requiring them to handle data only within the limits set in those agreements.

Legal Disclosure

Data will only be disclosed upon a valid order from a court or relevant authority. Where possible, you will be notified in advance.

5. Cookie and Tracking Technologies

The du81 website uses cookies for the following purposes:

Essential Cookies

These cookies are essential for the website to function properly. They handle login session management and store bonus and VIP data. If these cookies are disabled, the website will not work as normal.

Performance Cookies

Used to identify problem areas on the website and improve the user experience. This data does not directly identify any individual.

Cookie Controls

You can disable cookies from your browser settings. However, if essential cookies are disabled, login and payment functions will no longer work properly.

6. How Is Your Data Protected

The du81 platform uses a range of technical and organisational security measures to protect your data:

  • SSL Encryption: Data transferred between the website and your browser is encrypted using TLS/SSL technology.
  • Access Control: Staff can only access data relevant to their role, and access to all other data is restricted.
  • Database Protection: Data stored in the database is encrypted and protected by additional firewall layers.
  • Two-Factor Authentication (2FA): You can enable two-step verification using a phone number OTP when logging into your casino account.
  • Security Audits: The platform's security is regularly reviewed and maintained.
  • Staff Training: Staff receive regular training on data protection.
We apply reasonable security measures, but we want to be transparent with you: no one can guarantee 100% security on the internet. To keep your account safe, change your password regularly and never share it with anyone.

7. Data Retention Period and Deletion

du81 commits to keeping data no longer than necessary:

  • Active accounts: Data is retained for as long as you are actively playing with your du81 account.
  • Payment data: Financial records may be retained for a period of years in line with legal and financial requirements.
  • Closed accounts: If you request account closure, only the data required by law will be kept and all other data will be deleted.
  • Cookie data: Session cookies are deleted immediately when a session ends; persistent cookies are deleted when their set period expires.

If you would like to request deletion of your personal data, contact us at [email protected]. Data required by law will be set aside and all remaining data will be deleted without retention.

8. Your Personal Data Rights

Every user who interacts with the du81 platform has the following rights regarding their personal data:

Right to Access

You can request to view what data we hold about you

Right to Rectification

You can request that inaccurate data be corrected

Right to Erasure

You can request deletion of data that does not exceed legal requirements

Right to Portability

You can request that your data be provided in a readable format

Right to Restriction

You can request that the use of your data be restricted in certain cases

Right to Object

You have the right to object to our use of certain data

If you wish to exercise any of the above rights, contact us in detail at [email protected]. We will handle your request as quickly as possible.

9. Persons Under 21

du81 services are intended for persons aged 21 and above only. This website does not knowingly collect data from children.

If we become aware that we have unintentionally collected data from a minor, we will immediately delete that data and close the account. Parents or guardians who notice their child accessing this site should contact us immediately at [email protected].

10. How Are Policy Changes Handled

The du81 platform may periodically review and update this Privacy Policy. If there are significant changes:

  • The "Last Updated Date" on this page will be updated
  • A notice will be displayed on the website
  • Important changes may be communicated via your registered email

Continuing to use the website after changes have been made means you agree to the updated policy. We recommend reviewing our policies from time to time.

Privacy Protection Quick Answers

Dear valued customers, we will never sell, rent, or share your personal data with third-party advertising companies or data buyers. While we work with service providers such as KBZPay to process payments, we do not give them ownership of your data — it is shared only to the extent needed to complete transactions.

Payment data including KBZPay, Wave Money, and other bank data is kept for as long as your du81 account is active. Records may be retained for a required period in line with financial regulations, after which they are deleted. If you request account closure, data that is not required by law will be deleted immediately.

Yes, you can submit a data access request by contacting [email protected]. After verifying your identity, we will provide details of the data we hold. You may also request correction of inaccurate data and deletion of data that is no longer needed.

Change your password immediately from the du81 login page, then notify our support team via 24/7 Live Chat. We will review unusual activity to protect your account and may temporarily suspend it if necessary.

Check the "Last Updated Date" at the top of this page. For significant changes, we will post a notice on the website and also notify you via your registered email. We recommend checking the policies regularly.

Gaming history is kept to ensure accurate bonus and VIP cashback payments, to monitor play patterns for responsible gaming, to prevent fraudulent activity, and to resolve any disputes that arise. These records are not used for advertising or any other services.

Contact [email protected] to request account closure. All data except what is required to be retained under financial regulations will be deleted. Data that must be retained will be deleted once the retention period ends, and we commit that such data will not be used for advertising or sold in any way.

Data Protection Contact

If you have any questions about this Privacy Policy, you can reach us through du81's contact channels:

24/7 Live Chat

You can contact us directly on the website. Support is available in Myanmar language, and data-related requests are handled as quickly as possible.

Email Contact

For complex data requests (viewing, deletion, correction), please contact us at the following address:

[email protected]

du81's Privacy Policy is built on transparency, trust, and security. The trust of our players supports everything we do — which is why data protection is at the core of every action we take.